We appreciate your interest in our privacy policy. This policy explains how Howeyah Agency collects and uses your personal information when you interact with us through our website, applications, or services. This policy also explains your choices regarding your personal information and how to contact us.
Compliance with the Law
Howeyah is committed to complying with the laws and regulations applicable in the Kingdom of Saudi Arabia, including:
- General Data Protection Regulation (“GDPR”)
- Personal Data Protection Law (“PDPL”)
We take your data privacy seriously and commit to protecting your personal information in accordance with these laws and regulations.
Collection of Personal Information
We collect personal information from you in several ways, including:
- Contact Information: When you provide us with your contact information, such as your name, email address, and phone number, to request a quote, contact us, or subscribe to our newsletter.
- Location Information: We may collect location information from you if you allow us to do so on your device. Location information may be used to provide specific services, such as location-based advertising.
- Cookie Information: We use cookies and other web tracking technologies to collect information about how you use our website and applications. This information may include the web pages you visit, the duration of your stay on each page, and the links you click on.
- Third-Party Information: We may collect personal information from third parties, such as social media sites, if you allow us to do so.
Use of Personal Information
We use personal information for the following purposes:
- Providing our services: We use your personal information to provide our services to you, such as creating marketing campaigns and providing reports on their performance.
- Improving our services: We use your personal information to improve our services and develop new products and services.
- Communicating with you: We may use your personal information to communicate with you about our services, offers, or other information that may be of interest to you.
- Advertising purposes: We may use your personal information to display targeted advertisements to you on our website, applications, and other external platforms.
- Research: We may use your personal information for scientific or statistical research purposes.
Sharing Personal Information
We will not share your personal information with third parties except in the following cases:
- With your consent: We may share your personal information with other third parties based on your explicit consent.
- With third parties providing services to us: We may share your personal information with third parties providing services to us, such as payment processing or customer service. We will carefully select these third parties and require them to protect your personal information in accordance with this policy.
- To comply with the law: We may share your personal information with third parties if necessary to comply with the law or respond to a judicial subpoena or other government request.
- To protect our rights: We may share your personal information with third parties to protect our rights, property, or the rights of others.
Security of Personal Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These steps include:
- Encryption: We encrypt your personal information when it is transmitted over the internet or stored on our devices.
- Physical protection: We use physical protection measures to protect your personal information, such as door locks and alarm systems.
- Restricted access: We limit access to your personal information to our employees and agents who need to know it to perform their duties.
Your Choices Regarding Personal Information
You have the following choices regarding your personal information:
- Accessing and updating your personal information: You can access and update your personal information through your account on our website or application. You can also contact us at [email protected] to request access to and update your personal information.
- Deleting your personal information: You can request to delete your personal information by contacting us at [email protected]. We will delete your personal information as soon as possible, but we may need to retain some information for legal, accounting, or other purposes.
- Objecting to the processing of your personal information: You can object to the processing of your personal information for direct marketing purposes or for scientific or statistical research purposes. You can do this by contacting us at [email protected].
- Withdrawing your consent: You can withdraw your consent to the processing of your personal information at any time. You can do this by contacting us at [email protected].
Data Retention
We will retain your personal information for a period not exceeding what is necessary for the purposes for which it was collected, or as required by law.
Children
We do not collect personal information from children without the explicit consent of their parents or guardians. If we discover that we have collected personal information from a child without the explicit consent of their parents or guardians, we will delete this information immediately.
Links to Other Websites
This privacy policy may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
Changes to this Policy
We may update this policy from time to time. We will notify you of any material changes to this policy by posting it on our website or application or sending you an email.
Contact Us
If you have any questions about this policy, please contact at [email protected]
